Help and safety
We are on your side.
Just Us is meant to feel safe and kind for both of you. This page explains the tools planned for the app and where to turn if something is wrong.
If you do not feel safe.
If you are in immediate danger, call your local emergency number now. Just Us cannot contact emergency services for you.
A caring relationship does not involve fear, threats, pressure or being watched. If any of that is happening to you, it is not your fault, and you can talk to someone.
- Emergency (Australia)
- Call 000 for police, fire or ambulance.
- 1800RESPECT (Australia)
- Family, domestic and sexual violence counselling, 24 hours. Call 1800 737 732.
- Lifeline (Australia)
- Crisis support, 24 hours. Call 13 11 14.
- Other countries
- Use your local emergency number. Support contacts for more countries will be added here and in the app before launch.
Safety tools in the app.
These are planned for launch.
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Report
Report any note, letter, photo, voice note, custom card or account, with a reason. Reported content is hidden from you at once and sent to our moderators.
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Block
Blocking your partner unpairs you straight away and stops all contact and invites from that account.
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Unpair
Either of you can end the couple. Shared content stays readable to each of you for 30 days, then it is deleted.
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Calls you control
Camera and microphone start off and stop when you leave. Calls are never recorded.
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Moderators see only what is reported
Our team reviews the reported item, not the rest of your place.
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Spending limits
A monthly spending limit you can lower, and a way to request a refund from your purchase history.
Delete your account.
You will be able to export your data and delete your account from inside the app, under Me, then Privacy and data. Full steps and how long anything is kept will be published here before launch.
The app is not released, so no accounts exist yet and this website collects no personal information.
Contact support.
Support opens when the app launches. Our contact address will be [email protected].
Opens your email app. We do not collect anything on this site.
Who Just Us is for.
Just Us is for adults aged 18 and over, and for two people who already know each other. It is not a dating service and will not introduce you to strangers.